What is the Technical Operations Department?

Technical Operations (Tech Ops) at EPS encompasses a highly skilled team who conduct and oversee installations, inspections, rigging, and maintenance of EPS’ designs and equipment, or that of our clients. Tech Ops also provides training for co-workers, as well as for clients and companies seeking that expertise for their employees.

Who We Are Looking For

This role requires a positive attitude and a strong desire to solve problems. Team members work in unusual sites and circumstances. The members of the technical operations team will work closely with the Director of Tech Ops and Tech Ops Coordinator to ensure the achievement of project objectives. As a member of the Tech Ops team, you will be involved in rigging and automation installations, as well as inspections and regular maintenance for the equipment that EPS produces and installs. You will be responsible for implementing installations and performing inspections and producing reports while fostering a collaborative and innovative work environment. Your goal will be to promote a culture of accountability, safety, and continuous improvement.

Your Day to Day

• Under the supervision of the Director of Technical Operations, handle responsibility for advancing large installations.
• Act as the site supervisor for installation and inspection work.
• Use material handling equipment to safely manipulate large loads, as well as supervising and ensuring that other team members are handling materials appropriately.
• Responsibly use aerial lifts during the installation to allow access to the work areas and ensure that no unauthorized users are performing duties in aerial lifts.
• Use various hand and power tools to secure and modify equipment for installation.
• Work with the team to complete projects safely and efficiently.
• Work with the lead installer to produce tool lists and review drawings for the installation documentation.
• Prep for installations at the warehouse by pulling and packing equipment.
• Participate in the FAT of equipment to familiarize yourself with the installation process.
• Act as an inspector for mechanical and theatrical equipment.
• Produce inspection and daily reports as required by the current job.
• Attend meetings, in person or via video to stay abreast of the installations and upcoming projects to which you are assigned.
• Provide feedback on completed projects.
• Complete regular administration work such as filing receipts and timesheets.
• Track crew hours and overall budgets during installations and ensure that they remain within anticipated ranges.
• Produce reports for inspections and review them with other team members.
• Stay updated on industry trends and best practices; implement new technologies and methodologies to improve efficiency and effectiveness.
• Demonstrate the values of the strategic plan, vision, and mission of the organization.
• Other duties as assigned.

Your Qualifications

• Education/Training; Equivalent professional experience will be considered.
• Minimum of 5 years’ experience in applied theatrical rigging.
• Strong proficiency and experience with automated rigging systems, manual theatrical rigging systems.
• Knowledge of SWR crimping, various rope splicing, fall protection, ANSI, and OSHA standards.
• Must hold an OSHA 30 Certification, granted within the last 5 years.
• Must hold a valid forklift certification.
• Must hold a valid CPR/ First aid certification.
• Must hold a valid Aerial Lift Certification.
• Must hold a valid Fall Pro Competent Person.
• Must hold a valid ETCP certification in rigging.
• Training in automation control systems.
• Experience in rope access work, current certification preferred.
• Live entertainment experience strongly preferred.
• Experience with both new installation projects as well as installation into existing spaces/facilities.
• Ability to work well under pressure and meet deadlines.
• Proficiency in Microsoft suite including but not limited to Word, Excel, Teams, SharePoint, Fastfields (or willingness to learn).
• Results and detail-oriented; proactive.
• High level of integrity and professionalism.
• Adaptability and resilience.
• Excellent communication and interpersonal skills; ability to build and maintain relationships, both with colleagues, vendors and clients.
• Exceptional organizational and strong time-management skills.
• Ability to work weekend and evening hours, as required.

More About Us

EPS has created breathtaking experiences since 2009 and continues today to bring its clients an unrivaled boutique experience. We seek to be the partner of choice for entertainment projects providing high quality design, project management, show integration, fabrication, training, maintenance and installation services for custom machinery, unique structures, special effects, and anything else our creative partners dream up. EPS is comprised of mechanical designers, engineers, project managers, artists, craftspeople, technicians, riggers, and installers. The team has extensive experience with large budget production shows, amusement park attractions, cruise ships, art installations, in water, on stage, in the air and at sea. With decades of experience in technical direction and complex designs, the team applies their unique skillset to solving problems that are not well defined. Each new project is unique; we never see the same ideas twice; each solution presented is customized. Our line-up of tools and resources is extensive: Mechanical Design, 3D Modeling, Motion Studies, Horsepower Calculations/Estimates, Facility Impact Studies, fabrication drawings, CNC Machining, welding, assembly, controls design, programming, technical writing, rigging, training, and more.

Your Work Environment

This position is located in the home office, Henderson, Nevada (or remote) and onsite. Anticipated travel is estimated at a 50-70% level. The schedule is based on projects and assignments.

Our Offer to You

• Base Salary.
• 100% paid premium for Medical Insurance Plan for employee.
• 100% paid premium for $25,000 Basic Life Insurance Plan for employee.
• 50% paid premium for Dental Insurance Plan for employee.
• 50% paid premium Vision Insurance Plan for employee.
• 401(k).
• Unlimited PTO.
• All Federal holidays paid.
• Skills development activities and opportunities for career advancement.
• Personal Enrichment Program.

Physical Activities and Hours Per Day

Lifting Requirements

Carrying Requirements

Pushing/Pulling Requirements

Auditory/Visual Requirements